Returns
- Curious Curator wants you to be completely happy with your purchase. If you are unsatisfied with your order we will accept your return within 14 days of your order's arrival. To lodge a return, please e-mail hello@curiouscurator.com.au with your order number.
- All returns must be in their original packaging and unworn or un-used.
- Original shipping charges, duties and taxes are non-refundable.
- Cost of returns are the responsibility of the customer. Curious Curator takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item/s via registered or traceable postal services as return parcels remain the responsibility of the customer until received by Curious Curator.
- Please allow 5 - 7 business days upon returns for the refund to be credited to your account.
- Alternatively you can choose to keep a store credit by letting us know in your email.
- Orders placed with Afterpay are only eligible for a store credit or exchange.
- We do not accept returns on sale or markdown items.
- Due to hygiene reasons, we are unable to offer an exchange or refund on earrings.
- Curious Curator is not responsible for the following:
- Damage caused from mishandling.
- Damage caused by cleaning solutions or cleaning methods.
- General wear and tear.
- Gift Cards are non-refundable.